about

opal levy

Opal Levy - Partner

Opal Levy comes to Sisters' Ink with over 15 years experience in the areas of banking, relationship management and product development. In her previous dispensation she oversaw the accounts of high tier customers of the financial institution, built and maintained successful and lasting relationships with those served, for which she has won numerous awards. While directing this effort, she was personally responsible for a portfolio of over USD $50 million. She has held senior management positions in large retail and distribution organizations in Jamaica.

In addition, Opal is a certified coach, a human resource and customer service specialist.

Opal received her training at the University of the West Indies, Mona. Though her areas of expertise are banking, finance and international business, she is a strategic thinker who is known for her high-energy motivational speeches and her fresh approach to training and change management.

Opal maintains active involvement in several community service organizations. She served as a mentor to students of the University of the West Indies and Westwood High School. She has previously been a co-opted board member of the NHT Board and operates her own soup kitchen along with her sister and co-founder of Sisters' Ink. She finds time out of busy schedule to be caregiver to the sick for which she has a passion. She is an avid reader who enjoys weight training and dancing. Opal is proud of her three children and her christian faith.

allison levy

Allison Levy - Partner

Allison Levy joins Sisters' Ink with over 20 years experience in business management. As a part of the strategic management group of the largest mortgage financing institution in Jamaica, Allison had responsibility for a large loan and compliance portfolio. She was actively engaged in strategic and operational planning. She was also responsible for the customer service strategy of the Branch Network for she has won awards.

Prior to that, Allison served in key positions at an Executive Agency where she served as a Customer Service Manager. During her tenure there she was also given the responsibility of a major project that brought the services of that agency to the citizenry of Jamaica, online. She was responsible for changing the face of customer service and public relations of that entity. Allison received her training at the University of the West Indies and is certified as a Customer Service Specialist. She is known for her practical approach to management and training.

Allison enjoys reading and dancing and offers her services to Jamaica as a Justice of Peace for St. Andrew. She serves on the committee of her Citizens Association and is a former member of a PTA executive. She is the other half of a soup kitchen operated by herself and her sister Opal. Allison is a christian and a member of Swallowfield Chapel. She is married to Andrew and they have one child, Alyssa-Anne.

 

Our Accomplishments

Sisters' Ink has successfully:

  • Developed and implemented customer service intervention using a diagnostic approach.
  • Developed and implemented customer centred business model for a medium size financial organisation.
  • Facilitated strategic management planning session using the balance score card.
  • Provided management support to small and medium sized companies.
  • Developed and implemented marketing plan for real estate company.
  • Conducted motivation session for a large company.
  • Conducted and implemented coaching in a large company.
  • Conducted leadership intervention in a medium size company.

The benefits of engagaing Sisters' Ink

  • Reduced operational costs
  • Cutting edge solutions at affordable costs
  • Practical approach using Industry Best Practices
  • Expert relationship building skills
  • Track record of success